Oh dear. If you are wondering, as I was, why it is that a bank would be storing pictures of driving licences and passports and so on, the answer is of course know-your-customer (KYC) regulations.

The customer is not always right. And some of them are more expensive than they’re worth. Here's how to make sure they don't ...

A number of firms are supporting stronger financial fraud prevention through networks in the age of deepfakes and generative ...

I often see entrepreneurs who expect their product or service to sell itself by word-of-mouth, so they put very little effort ...

And knowing who your customers are encourages brand loyalty, multiple purchases, and more referrals, according to the graphic. That loyalty can mean big bucks to brands. The longer a customer's ...

Simplify Know Your Customer confusion with Morningstar Advisor Workstation, an all-in-one toolkit to gather and act on client KYC. You’ll create personalised investments that meet regulatory ...