Effective follow-up begins immediately after a sale, when you call the customer to say "Thank you" and find out ... follow up with a note: "It was great seeing you at the CDC Christmas party.

Print and online readers' reactions to Tanzina Vega's op-ed about rage-inducing customer service reads like its own automated ...

"Companies can improve customer service delivery by prioritizing employee well-being and job satisfaction," notes Matulich. You can also measure burnout from the customer's side. It isn't just ...

A BEACON FOR THE ALTERNATIVE COMMUNITY. AMAZING FOOD, ALWAYS A GOOD VIBE. MESSAGE TO YOUR CUSTOMERS. THANK YOU. YOU’RE GOING TO MAKE ME CRY. 20 YEARS HAVE BEEN SUCH A GREAT BLESSING. THE HIGHS ...

The general manager remembers the loyal customers this restaurant has received for almost 10 years after it was announced ...

authenticity and warmth that I can’t imagine a friend getting a thank-you note from you and feeling anything but joy, no ...

Explore three effective methods for enhancing post-purchase engagement and improving B2B customer retention and lifetime ...

It was about four years ago when Cathy Utgard bought a new washer and dryer from Best Buy. “I mistakenly ordered an electric ...

"However, our biggest thank you must go to to our loyal customers (you know who you are ... to see who is signed up and no one can send messages except the Teesside Live team.

Thornaby Sports and Leisure Club (pictured in 2017) (Image: Teesside Live) "However, our biggest thank you must go to to our loyal customers (you know who you are!), for supporting us through ...