Thanksgiving is the perfect time for small businesses to engage in some creative, heartfelt video marketing. A ...

With brick-and-mortar stores, when a customer buys something, they get a thank you from the cashier, and in some cases, their receipt also includes a thank-you note. That’s the end of the ...

“In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.” – Doug Warner This quote could not be more true. All it takes is one ...

Effective follow-up begins immediately after a sale, when you call the customer to say "Thank you" and find out ... follow up with a note: "It was great seeing you at the CDC Christmas party.

A great cold call script helps reps make a positive first impression. You can customize these examples and start using them ...

The Better Business Bureau is encouraging customers to write a review about marketplace experiences with businesses, brands ...

"Companies can improve customer service delivery by prioritizing employee well-being and job satisfaction," notes Matulich. You can also measure burnout from the customer's side. It isn't just ...

According to the results, while 90% of business executives think customers ... you can have whatever the next available ...

The message added that the customer had "a beautiful heart" and hoped to meet more people like them. The customer replied with: "I love you thank you." A caption was also attached to the ...

WESTON – A small group of loyal customers gathered in Weston Saturday ... him with thousands of dollars that he raised as a thank you gift. In the midst of corporate cutbacks at Walgreens ...

Qualcomm cancels its Snapdragon Dev Kit due to failure to meet quality standards, citing possible FCC compliance issues ...