Discover the importance of sending a thank-you note after every interview, regardless of the outcome. Learn how this simple gesture can boost professionalism, leave a lasting impression, and even ...

Automate the right message to the right customer at the right time to drive increased visits, higher average checks and ...

The general manager remembers the loyal customers this restaurant has received for almost 10 years after it was announced ...

I have moved a great deal in my life, but have lived in the City of Ukiah longer than anywhere else.  As a resident, I thank every City employee, including the City Council, department heads, ...

It was about four years ago when Cathy Utgard bought a new washer and dryer from Best Buy. “I mistakenly ordered an electric ...

Explore three effective methods for enhancing post-purchase engagement and improving B2B customer retention and lifetime ...