Effective follow-up begins immediately after a sale, when you call the customer to say "Thank you" and find out ... follow up with a note: "It was great seeing you at the CDC Christmas party.

Print and online readers' reactions to Tanzina Vega's op-ed about rage-inducing customer service reads like its own automated ...

A BEACON FOR THE ALTERNATIVE COMMUNITY. AMAZING FOOD, ALWAYS A GOOD VIBE. MESSAGE TO YOUR CUSTOMERS. THANK YOU. YOU’RE GOING TO MAKE ME CRY. 20 YEARS HAVE BEEN SUCH A GREAT BLESSING. THE HIGHS ...

A fraudulent SMS, falsely claiming to be from India Post, is urging recipients to update their address details. PIB Fact ...

Explore three effective methods for enhancing post-purchase engagement and improving B2B customer retention and lifetime ...

It was about four years ago when Cathy Utgard bought a new washer and dryer from Best Buy. “I mistakenly ordered an electric ...

Ecobank Nigeria has announced network challenges affecting funds transfers and Point of Sale transactions and has apologized ...

"However, our biggest thank you must go to to our loyal customers (you know who you are ... to see who is signed up and no one can send messages except the Teesside Live team.

Truckee Meadows Fire Chief Charles Moore said he is working hard to get more people home after he announced evacuation ...

The SUV involved in the La Porte pipeline explosion earlier this week is now being examined by authorities, as seen in live ...

Thornaby Sports and Leisure Club (pictured in 2017) (Image: Teesside Live) "However, our biggest thank you must go to to our loyal customers (you know who you are!), for supporting us through ...