Marketing automation platforms offer some common core capabilities, but vendors are looking to differentiate their offerings ...

In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s ...

The 16-member Jorhat police team, which was out on a raid to nab an accused, was mistook for 'miscreants' by locals in ...

Learn how to build a no-code AI agent for calls & WhatsApp to automate customer service, save time, and improve satisfaction.

The key to this transformation will be balance.” ...

Zoho offers an extensive suite of SaaS business software, and its CRM offering is a standout tool. Its feature set rivals even behemoth Salesforce. Its latest additions include Zia, an AI-powered ...

2024 was a big year for the navigation software space, with Google becoming the most active player in a market where rivals were supposed to spend big dollars. Apple has been almost dormant in ...

One user told WIRED that Google Maps directed them to “drive right into a wall that’s been up since 2003.” Residents in the West Bank have long complained that missing and outdated data on ...

While speed limit indicators are now a standard feature in Google Maps, real-time alerts for speed cameras are not available everywhere. This limitation leaves drivers unaware of upcoming speed ...